Complete and balanced pet food are those with added vitamins and minerals.  Those without are labeled as food for supplementary feeding only.

Grapes, raisins and currants can cause kidney failure in dogs. Currently, it is not known why these fruits are toxic. Individual dogs have different sensitivities to these fruits.

Digestive enzymes and probiotics can help maintain a healthy digestive tract and improve the absorption of nutrients.

Preservatives such as Ethoxyquin and BHA (butylated hydroxyanisole) are banned from human consumption. Avoid them in pet food as well.

Some low-quality cat litters contain crystalline silica dust.  Crystalline silica can may accumulate in your cat’s lungs, resulting in silicosis.

“The more I learn about people, the more I like my dog.”

─ Mark Twain

Dogs and cats most often develop allergies to the protein in meat and dairy products.  Hydrolysis is a method to break down protein molecules to prevent food allergies.

“Animals are such agreeable friends—they ask no questions; they pass no criticisms.”

– George Eliot

How much you should feed your pet depends on its age and activity level.  Daily feeding amount in food label only serves as a reference.

“Until one has loved an animal, a part of one’s soul remains unawakened.”

– Anatole France

"In ancient times cats were worshipped as gods; they have not forgotten this."

- Terry Pratchett

"In a cat's eye, all things belong to cats."

- Unknown

Pet food usually includes these essential nutrients: protein, fat, carbohydrates, vitamins, minerals, water.

“Dogs are not our whole life, but they make our lives whole.”

– Roger Caras

“A dog is the only thing on earth that loves you more than you love yourself.”

– Josh Billings

The majority of essential oils are toxic to cats. All cats lack glucuronyl transferase, a liver enzyme, that helps to break down most essential oils.

Dogs scoot because of overly full anal glands. Adding fiber to your dog's diet can minimize the necessity of manual anal gland expression.

Chocolate is toxic to dogs because it contains a chemical called theobromine. The first signs of theobromine poisoning are nausea, vomiting, diarrhea, and increased urination.

Both flaxseed oil and fish oil provide omega-3 EFAs. However, the omega-3 EFA in flaxseed oil (ALA) is an inactive form and must be converted to EPA and DHA, the active forms of omega-3 EFA.

Some nutrients are lost due to heat and high pressure in pet food production.  Vitamins and minerals are added to make the food complete and balanced.

“If there are no dogs in Heaven, then when I die I want to go where they went.”

– Will Rogers

Paraben and its derivatives are commonly found in pet shampoo to prolong shelf life, but they may cause allergic contact dermatitis in pets and human.

Brushing your dog's teeth at least 3 times a week is essential for good dental health.  Train your dog to accept teeth brushing early on. 

The first three ingredients are the most important in pet food. You can tell if the food is grain based or meat based.

Freeze drying is a process that involves freezing the product, lowering pressure, then removing the ice by sublimation. In contrast, conventional drying uses heat to remove water.

Ingredients in pet food should be high quality and highly digestible. Your pets cannot digest feathers, hide or hoofs (animal digest / by-products).

Small breeds tend to live longer than larger breeds. Tiny and toy breeds only become "seniors" when they are around age 10.

Some common house plants are poisonous to dogs and cats. If you see your pets chewing on the plants, it is better to remove the plants.

"As every cat owner knows, nobody owns a cat."

- Ellen Perry Berkeley

Wise Pet is a holistic pet shop selling only high quality natural pet products. We provide free delivery on orders over $400.  Delivery will be made within 2-4 business days.  For delivery under $400, please refer to shipping policy. Tier price discount and volume discount are available for selected products (please check our discount page for details).   

Notice: Wise Pet was founded in 2003, specializing in premium pet products.  We have absolutely no relationship with [Wise Pet 寵物士多].  For any product defect problem regarding [Wise Pet 寵物士多], please contact that company directly.

How to Order

How to order:

1) By phone: 26522337 (Chinese/English)

2) Online shopping cart. Orders received before 19:00 (Mon to Fri) or 16:00 (Sat) will be processed on the same day. Delivery will be made in 2-4 working days (excluding public holidays and Sundays). Order confirmation is sent by email. Please note that we cannot provide same day delivery. If you order online during Sun and public holiday, you would receive order confirmation the next working day.

3) For customers outside Hong Kong, please use the online shopping cart to order. We will inform you the shipping cost by email and let you confirm your order. Payment can be made by bank transfer or PayPal. Note: we can't ship heavy and bulky items (dry / canned food and cat litter) outside Hong Kong.

 

Office hours:

10:00 a.m. to 7:00 p.m. (Mon to Fri)
10:00 a.m. to 4:00 p.m. (Sat)
Sunday and public holidays (closed)

 

Payment method:

We accept Bank Transfer (FPS, PayMe), VISA payment (via PayPal).

Bank transfer - you can deposit the money to our HSBC or BOC account (bank payment has to be made prior to delivery) :

HSBC 037 9 125586 (Wise Pet)

BOC: 01258010117480 (Wise Pet)

FPS: 91810122 (Wise Pet)

PayPal / VISA / Master Card - we will only charge your card or PayPal account after we have confirmed product availability and we are ready to ship out your order.

PayMe:

 

Order Cancellation

Cancellation should be made by phone one day prior to the delivery day.  If the order has already been sent out by courier, no cancellation is allowed.   If the customer refuses to accept the order on delivery or the order cannot be delivered due to wrong address, we will charge the exact amount of delivery fee and return fee.